Terms & Conditions

TERMS AND CONDITIONS OF USE (“Terms and Conditions”)

PLEASE READ THIS USER AGREEMENT (THIS “AGREEMENT”) CAREFULLY BEFORE USING THE ORLANDOMIAMI.COM WEB SITE (THE “SITE”). YOUR USE OF THE SITE IS EXPRESSLY CONDITIONED ON YOUR ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. YOUR USE OF THIS SITE CONSTITUTES YOUR AGREEMENT TO FOLLOW THE TERMS AND CONDITIONS AND TO BE BOUND BY THEM. IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS, THEN YOU ARE NOT PERMITTED TO USE THIS SITE.

  • When you book a tour with ORLANDOMIAMI.COM, we charge your credit card for the full amount immediately upon verification of tour availability. The charge will be from Miami Beach 411 Corp. The total price is the final amount that you will be charged and includes all tax charges and service fees.

  • Your tour reservations are refundable and cancelable 48 Hours before the scheduled tour. Because of their nature, terms and conditions may vary for each tour. Please refer to specific tour web page for terms and specific conditions.

  • ORLANDOMIAMI.COM is not responsible for delays caused by traffic, breakdowns, road conditions, weather, or other conditions beyond our control.

  • Contact information for the tour operator will be provided in the e-ticket you will receive immediately after booking. You are responsible for confirming your tour, pick up location, and pick up time with the tour operator at least 24 hours before your scheduled tour.

  • If you are unable to provide the ORLANDOMIAMI.COM customer service agent with a hotel location at the time your tour reservations are confirmed, it is your responsibility to call us at (305) 249-1631 at least 48 hours prior to your arrival with your hotel location for tour pick-up.

  • The lead traveler must present photo ID upon check-in.

  • By proceeding with this reservation, you agree to these terms and conditions and the terms and conditions of the individual ORLANDOMIAMI.COM tour operator providers.

  • Although is using their most reasonable effort to provide an Internet reservation system for customers desiring to reserve tours from tour companies participating in our network, you understand that ORLANDOMIAMI.COM and its affiliate companies are providing this reservation service "as is" without making any warranties of any kind, including any express warranties and the implied warranties of merchantability and fitness for a particular purpose, except as required by law. For ORLANDOMIAMI.COM and its affiliates, the maximum liability for any damages that you may suffer or that may result from your use of the reservation system will not exceed the aggregate booking fee paid for the reservation owing rise to the damages.

  • In no event will ORLANDOMIAMI.COM, its tour reservation partners or any of their suppliers be liable for any consequential, incidental or any such damages or for lost profits of any kind, even if apprised of the possibility of any such damages.

  • You agree to defend, indemnify and hold harmless ORLANDOMIAMI.COM its affiliated companies and their respective officers, directors, shareholders, employees, and agents, from and against any claims, actions, demands, damages, losses, liabilities, costs, or expenses, including, without limitation, reasonable legal and accounting frees, resulting from or arising out of your breach of the Terms and Conditions.

  • The carriers, hotels and other suppliers providing travel or other services for Miami Tour Company are independent contractors and not agents or employees of ORLANDOMIAMI.COM or its affiliates. ORLANDOMIAMI.COM and its affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such supplier or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. ORLANDOMIAMI.COM and its affiliates have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control. ORLANDOMIAMI.COM and its affiliates have no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.

  • This Agreement and its performance shall be governed by the laws of the state of Florida United States of America, without regard to its conflict of laws provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Dade County, the state of Florida United States of America, in all questions and controversies arising out of your use of this site and this Agreement. To the extent allowed by applicable law, any claim or cause of action arising from or relating to your access or use of this site must be brought within one (1) year from the date on which such claim or action arose or accrued.

For questions, contact customer service:

CUSTOMER SERVICE E-MAIL: travel@orlandomiami.com

TOLL-FREE CUSTOMER SERVICE: (866) 265-0688

CUSTOMER SERVICE (local): (305) 249-1631